{
  "name": "LUSAN CRM — Operaciones",
  "short_name": "LUSAN CRM",
  "description": "Panel operativo de LUSAN SERVICE: incidencias, técnicos en campo, evidencia y firmas.",
  "id": "/admin",
  "start_url": "/admin",
  "scope": "/",
  "display": "standalone",
  "display_override": ["window-controls-overlay", "standalone", "browser"],
  "orientation": "any",
  "background_color": "#0b1220",
  "theme_color": "#1a2b4a",
  "lang": "es-MX",
  "dir": "ltr",
  "categories": ["business", "productivity", "utilities"],
  "icons": [
    { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any" },
    { "src": "/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any" },
    { "src": "/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "maskable" },
    { "src": "/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "maskable" }
  ],
  "shortcuts": [
    { "name": "Mis tickets", "short_name": "Mis tickets", "url": "/admin/mis-tickets", "description": "Tickets asignados a mí" },
    { "name": "Nueva incidencia", "short_name": "Nuevo", "url": "/admin/incidencias/nueva", "description": "Crear ticket manual" },
    { "name": "Kanban", "short_name": "Kanban", "url": "/admin/incidencias/kanban", "description": "Tablero por estatus" },
    { "name": "Reportar", "short_name": "Reportar", "url": "/reportar", "description": "Formulario público" }
  ]
}